Shipping policy
TopParts offers several delivery options.
Delivery options are displayed automatically depending on the selected product and based on its physical properties such as weight and size.

Pickup is available for all goods from Ashkelon.
Body parts and headlights from Tel Aviv Shoham and Ashkelon.
Batteries - Ashkelon and Rishon LeZion
ATTENTION! Pickup is available only after paying for the goods on the site and receiving a message that the order is ready.
Free shipping by Israel Post. Delivery time 14-21 working days.
Delivery time excludes order day, holidays, Saturday and Friday.
The maximum size of the parcel is 40X40X30cm. (If the packaging exceeds the permissible size, TopParts reserves the right to charge a surcharge).
Unclaimed parcel will return to the company's warehouse

E-post lockers, safes and shops. Delivery time 3-7 working days, price 19₪
More than 700 points across the country for your choice. Delivery time excludes order day, holidays, Saturday and Friday.
The maximum size of a parcel is 30X30X30cm and up to 5kg. (If the packaging exceeds the permissible size, TopParts reserves the right to charge a surcharge).
Be sure to indicate the number for the SMS message.
After 5 days, the unclaimed parcel will return to the company's warehouse
The current status of the parcel can be checked by entering the tracking number that you received from us by email on the website: https://www.hfd.co.il/ איתור-חבילה / or by calling customer service at 03-9244441 additional 1

Delivery to the garage by courier up to 3 working days, price 35₪
This shipping is only available for body parts like bumpers, fenders, hoods, headlights, mirrors, etc.
For delivery, you must specify the address of the garage.
Delivery by road over 15 tons, delivery to settlements is not possible.

Courier HFD to the door of the house. Delivery time 2-5 working days, price 35₪
Delivery terms:
Weight up to 15kg. Size up to 100x100x100cm.
Delivery times exclude day of order, holidays, Saturday and Friday and excluding "Exceptional Areas" (Golan Heights, Northern Border, Arab Sector, Jordan Valley) Settlements beyond the Green Line, around Gaza, Eilat, the Dead Sea and villages of Arava.
The current status of the parcel can be checked by entering the tracking number you received from us by email on the website: https://www.hfd.co.il/ איתור-חבילה / or by calling customer service at extension 03- 9244441 extension 1

Delivery of goods exceeding dimensions and / or weight (100X100X100 cm / weight from 15 kg.) By courier to the house by a company driver up to 5 working days 180₪
This service can be requested for any type of product.
Delivery only to the specified address and does not include lifting the goods to any floor, the responsibility of the recipient to organize the receipt of the goods from the courier, coordination by phone with the courier before the delivery of the goods.
• Failure to deliver the order due to the recipient will not be counted as the number of days for the delivery of the parcel.
• When the parcel is handed over, the presence of the buyer or a person authorized by him with the buyer's identity card and credit card must be present in case of payment by credit card.